![]() When I try to configure I get the same error.īefore I sign up for a 2.5 hour on hold session with Pentair, has anyone seen this before? I have tried restarted, reconnecting everything. I think it's some kind of IP Address error, but I can't access Screen Logic on my PC to fix the problem. Sending GATEWAY remote connection request. When I try to access the ScreenLogic Connect on my PC I get the follow error: Press Next and follow the on-screen instructions. Everything else works fine, except the Pentair equipment. If itdoes not display, click Setup.exe on the CD-ROM to start the Setup Wizard.For Windows 7 and Vista Users: The first time you run the ScreenLogic2 program, right-click onthe ScreenLogic2 Connect desktop icon and choose Run as Administrator.2. I was fine with that as I could still access the system.įast forward to today, when I upgraded my modem for 1 gig service. ![]() ![]() After 2 hours on the phone, the tech could only get the "Remote" access to work and not the "Local". Then in December it wouldn't connect, and after my futile attempts to troubleshoot the issue I called Pentair. I had my Intelli-touch system updated a few years ago so I could use the ScreenLogic app on my iPhone to control my pool.
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